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Your first working day through a staffing agency: a practical checklist

New candidate prepared for their first working day at ACS-Services
New candidate prepared for their first working day at ACS-Services

A good first day starts with confirmed details: work address, date, start time, contact person and instructions for clothing or documents. Plan your journey, follow the safety induction and check how your worked hours are recorded. Contact your ACS coordinator promptly if anything changes or is unclear.

1. Check your start details

Read your assignment confirmation carefully. Make sure the role, location and working hours match what you discussed. If an address, reporting time, entrance or contact person is missing, ask for it before you travel.

  • Full address, correct entrance and the contact person’s name.
  • Date, reporting time, expected finish time and breaks.
  • Phone numbers for ACS and the on-site contact.

2. Prepare documents and payroll details

Ask which details ACS needs for your contract and payroll. Depending on your situation and the arrangements, this may include valid identification, your BSN and bank details. Provide only current and accurate information, and report changes before they cause administrative problems.

3. Plan your journey and clothing

Check the route at the time you will actually travel and allow time for site access checks. Wear clothes in which you can work safely unless other workwear is supplied. Ask in advance about footwear, jewellery, protective equipment and whether phones are allowed on the work floor.

4. Follow the onboarding and safety induction

Report to the agreed person when you arrive and explain that it is your first day. Complete the induction before using machines, substances or systems. Ask for further explanation if a task is unclear, and report an unsafe situation to the supervisor and your ACS contact.

5. Check your worked hours

Ask how to record your arrival and departure and who approves your hours. Check start time, finish time and breaks before the hours are processed. Keep your own record and raise a discrepancy immediately so it can be investigated sooner.

6. Discuss questions and your next shift

After the first shift, explain what went well and where you need more guidance. Confirm your next working day and give timely notice if your availability changes. An assignment can only continue or change after the parties involved have confirmed the new arrangements.

Next step

Official sources

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